At FlyNYON, your safety is our number one priority. Our trained team will make sure every passenger feels secure and comfortable before, after and during their flight. Here at NYON, we are the proud recipient of the Eastern Region Helicopter Council (ERHC) Safety Award for our unwavering commitment to Ground and Flight Safety.
The NYON team stays on the cutting edge of safety technology. On June 16, 2018, we received FAA approval for our quick release harness system that we are using on all doors off flights. The system consists of the 338-ARS Heli-Ops harness and ARS Personal Retention Lanyard. The system is designe d to keep you safely secured in the helicopter and uses a quick release tether for fast and simple exit in case of an emergency. The system has been designed and tested by aviation industry safety professionals, reviewed by the FAA and tested by aerial photographers.
Our Flight Department combines over three generations of aviation experience and 50,000+ flight hours. All of our pilots go through rigorous training to make sure they match up with our high safety standards.
From check-in to takeoff, every step of the FlyNYON experience is crafted to maximize passenger care and satisfaction.
At check-in, our customer experience representatives will retrieve your information and discreetly record your body weight for our Flight Operations team. Seating will be arranged according to the best weight and balance configuration for your aircraft. This is done to further safety and make sure that the flight is enjoyable for all.
While you wait in our FlyNYON terminal enjoy a fresh cup of coffee or tea from our inhouse Gold Roast Cafe. After, our product specialists will work with you to maximize your flight with various add-ons. These range from extra flight time, Video packages, Heated Jacket rentals and much more.
After you finish creating your perfect experience with our product specialists our customer experience representatives will escort your to the briefing room to watch the preflight safety video highlighting procedures in the event of an emergency.
In our Harness Room our customer experience representatives will properly fit you in our FAA approved harness and securely attach your gear to neck straps. Prior to boarding our vans and making the short 2-minute drive to the heliport, our team will train you on how to operate our quick-release tether system.
Once you arrive at the heliport our ground operations team will outfit you with a personal floatation device and instruct you on the use of it. Your pilot will then greet you and go over a redundant safety briefing to make sure all passengers are fully informed, at this time you will also go over specific route and landmark requests during your flight.