Here in New York City at FlyNYON’s HQ, we are currently going under an extensive--and I mean extensive--makeover, in a journey to provide a seamless and luxurious customer experience. This post will be continuously updated over the course of construction, providing you with an inside view on the progress.
Before: Casually strolling into the FlyNYON office, the first thing to catch one’s eye is glass: glass, as far as the eye can see, for the doors and walls are all composed of such material,lending the impression of a labyrinth, although what might await at the end is a helicopter ride instead of a minotaur. In fact, upon walking through the door, a glass pane blocks the guest from walking straight ahead; one could dare to call this pane the office greeter, for there is nary a soul in sight to warmly receive the potential client.
In order to advance, one must veer to the right, and then straight. It is from this position that one can finally get a proper view of the interior. The whole place smacks of a certain rustic atmosphere, what with the earthy cracked floors and the imitation warehouse lights and ceiling. However, the place feels luxurious, like a San Francisco startup office, at least to the common folk who have never ventured nor experienced much.
Upon gazing at the poster display of what is to come, one’s feelings of luxuriousness are confirmed. To the right of said poster is a white glossy high table, clearly meant to hold brochures and the like, or perhaps something more, but currently, it is in disuse.
To the far left lies an equally white and glossy cubby, with black storage cubes and a mannequin brandishing an equally black shirt with the FlyNyon logo proudly displayed. Behind the poster is the waiting area, where a cluster of couches lay about, plush to the touch and comfortable enough to fall asleep in.
Past that, is a quaint kitchenette, complete with a Keurig coffee machine and an assortment of paper cups and sugar packets, clearly meant for clients and workers alike. It is here, from the waiting area, where one really notices the extent of the glass labyrinth, twisting and extending to form offices, minimalistic in nature but extensive in space.
Workers happily mill about, but are mainly seated, toiling away on their laptop. This office drips potential, and it will be fascinating to see what new delights the future might bring this location.
The future store, where fliers can buy all the latest FlyNYON gear.
The customer waiting area, furnished with a multitude of couches and chairs.
More of the waiting area. Behind and to the left, you can spot the debriefing room, where customers are educated on safety procedures and how to make the most of their flight.
Finally, we have the kitchen, soon to be turned into a full-sized cafè, offering a plethora of coffee-based drinks and a full lunch menu.
After: Two months have flown right by, but NyonAir has used that time to really establish an atmosphere of their very own. Upon walking through the transparent door, a rotund information booth, eggshell white with a sheen so bright it can blind, has replaced the poster display. The receptionist, from behind the desk, pipes up, greeting potential clients, pointing them where they need to go. A plush striped carpet encompasses the floor underneath the desk, setting a posh vibe from the get go, the floor naked no longer.
To the left is now stands a store, glass walls erected, beckoning clients to peruse the wares. Countless mannequins litter the wall in an aesthetically pleasing fashion, with slender cubbies holding the merchandise, and an amicable cashier waits behind a pale counter, roughly in the center of the store. Directly behind the receptionist lies the true centerpiece of the building, a helicopter, the FlyNYON logo painted on its side. Here, guests sit, watching a simulation of New York City overhead playing on colossal flat screen televisions hoisted on the landing skids on either side.
Directly next to the chopper awaits the coffee bar, where a barista will whip up any recipe posted on the sprawling blackboards. Sitting on the stool for a drink, one could lean on the mahogany wood counter and watch as the barista constructs one’s beverage, fiddling with chrome plated machinery bedecked with various nozzles and spouts, or turn head and be distracted by the views of New York playing on one of two pillars, the screens spanning its entirety. If not, one might relax in the waiting area, now outfitted with both a pearlescent conjoined sofa and individual metal chairs, surrounding a wooden coffee table. Sitting in an individual chair, one can feel the softness of a jet black carpet beneath their shoes, and properly take in just how pleasant the atmosphere is, and how much beauty the glass walls lend to the look, instead of detracting from it.
Inside many of the towering walls, are offices with employees working or meeting a client, many an office adorned with a flat screen tv hoisted overhead, some displaying maps, some showing recordings of flights, and some playing nothing at all. In only a two month span, this place has really come into its own, the office no longer being reminiscent of some vague west coast startup, but of FlyNYON itself, an iconic office for an iconic brand.
Here’s a poster board with our view of the future on it; this is the expected outcome. Isn’t it fabulous?
Now here's the most recent state of the office, August 2017.
One last thing before you go, keep this post bookmarked, as we’ll be adding more and more details as we progress to our intended goal. Thanks for reading and we hope to see you fly with us one day!